Terms and Conditions of Service

Last Updated: December 1, 2025

1. Agreement to Terms

These Terms and Conditions ("Terms") govern your use of the AuRA LUX website and any purchases you make from AuRA LUX. By accessing or using our services, you confirm your acceptance of these Terms.

2. User Obligations

1. You must be at least 18 years old or be accessing the site under the supervision of a parent or guardian.
2. You agree not to use the website for any unlawful purposes or to transmit any material that is harassing, libellous, or otherwise objectionable.
3. You are responsible for maintaining the confidentiality of your account password and for restricting access to your computer.

3. Product Information and Pricing

We strive to ensure all product descriptions, images, and pricing are accurate. However, errors may occur. In the event of an error in pricing, we reserve the right to refuse or cancel any orders placed for that product at the incorrect price.

• All prices are quoted in South African Rand (ZAR) and include VAT unless otherwise stated.
• Product images are for illustrative purposes; the actual product may vary slightly.

4. Orders, Payment, and Cancellation

When you place an order, you are making an offer to purchase the product(s). Your order is accepted only when we send you an email confirming that the goods have been dispatched.

Payment:

We accept various payment methods as detailed on our checkout page. All transactions are secure and encrypted.

Cancellation:

You may cancel an order free of charge before it has been dispatched. Once dispatched, the order is subject to our Return Policy.

5. Limitation of Liability

AuRA LUX will not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to damages for loss of profits, goodwill, use, data, or other intangible losses, resulting from:</